Now Hiring - Commercial Lines Account Manager in Milldale, CT

At Nesso Group, we are a group of experienced and energetic finance and insurance professionals who bring a connected experience to our clients through an ecosystem of services, all under one roof, one team, and one mission. Our company’s core focus is to foster meaningful relationships while helping our clients with their lifelong insurance and financial needs by listening, educating, and helping them make the best decisions.

Our team is excited to welcome the next Commercial Lines Account Manager, who will serve as the primary contact and liaison with commercial line clients, handling small and mid-level account servicing, account rounding and renewals.

Our commitment is first to our team and then to our clients.
We want you if you are:

• Excited to be Here – aware of the energy you bring
• Supporting and Positive – connect and be part of the team
• Humble and Genuine – encourage and strengthen those around you
• A Good Steward – care for all that is entrusted to you
• Servant-Minded – serve people with empathy
• Passionate to Grow – contribute to a culture of continuous improvement

Have you ever experienced a team where:

• Meals are eaten together in a commercial kitchen cooked by our partners and team.
• Themed Thursdays are determined by a spirit wheel.
• Community fundraisers and volunteer opportunities are endless.
• People are encouraged to serve with other committees like marketing, media, and health and wellness.
• Fun and interactive team-building activities are happening as quickly as we can get them planned.

Have we sparked your curiosity?

As Commercial Lines Account Manager you will:

• Function as the primary contact for all commercial servicing requests and issues.
• Manage the renewal process including; holding internal and external pre-renewal strategy meetings, directing the marketing process and assisting preparation of the renewal proposal.
• Establish, implement and manage service timelines that meet client expectations.
• Advise clients regarding coverage and risk exposures, review contracts and policies, negotiate with carriers to minimize gaps and omissions.
• Review for potential gaps in coverage or coverage's yet to offer and ensure these gaps are documented as discussed and/or offered
• Research coverage issues, including negotiate with carriers to resolve client needs and expectations.
• Promptly respond to and resolve customer inquiries and problems.
• Attend claims reviews, ensuring claims issues are addressed and resolved.
• Work collaboratively and communicate effectively with Producers and other team members to provide coverage checklists and other resources to ensure client focus is maintained at all times.
• Assist marketing new business
• Perform other duties as required.

This is for you if you:

• Are able to manage sophisticated risk management accounts and non-standard insurance techniques.
• Have extensive knowledge of carriers and industry standard coverage forms.
• Can project management and delegation ability.
• Have strong oral and written communication skills including presentation skills.
• Demonstrate proficiency in MS Office: Word, Excel, Outlook.
• Have strong work ethic – timely follow-up, team oriented, proactive, detail oriented, and dependable.
• Can work independently while keeping open communication within the team.
• Are self-motivated.
• Are able to multitask organizes and prioritizes workloads).
• Have strong problem solving and negotiation skills.

We’d like for you to have some experience.

• Minimum 5 years insurance industry experience, Agency preferred
• Valid CT Personal & Casualty License (required)

Job Type: Permanent

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Milldale, CT: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Property & Casualty License (Required)
• 3-5 years insurance industry experience (Required)

Work Location: In person